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Our customer is a global corporation with operations in over 170 countries. They also offer infrastructure services, hosting services, consulting services and global business services from mainframe computers to nanotechnology.
Problem
Reduction in Cost and Scalability along
with maintaining the current accuracy
levels. The biggest challenge was to understand various global invoice formats, multiple international languages, tax codes and structures and business registration details and at the same time delivering impeccable levels of TAT and Accuracy
with maintaining the current accuracy
levels. The biggest challenge was to understand various global invoice formats, multiple international languages, tax codes and structures and business registration details and at the same time delivering impeccable levels of TAT and Accuracy
The Intellekt Approach
Intellekt started slow with regions
where processes and platforms were already in place enabling the team to understand and learn at a much quicker pace and then slowly moved on to adding various regions like
North America, India, Pakistan, ANZ, Sri Lanka, EMEA and SEA. Our services included pre-processing of invoices, identifying duplicate entries, verifications, quality checks and recalibration of accounts.
As a value add, Intellekt developed and deployed “IntellPredict”, an AI solution to predict and prevent errors to improve accuracy at an Agent level..
Result From The Customer
We consistently delivered above
expectation on TAT and Accuracy.
As a result, the operational cost of
the customer went down by 40%
expectation on TAT and Accuracy.
As a result, the operational cost of
the customer went down by 40%
We handled the data coming from 75 Countries with 750+ Tax Codes, 14 Payment types, Multiple Foreign Language invoices, 8 Platforms, 128 POCs
Services Provided
Pre-processing and PO Validation
Duplicate Identification
Verification and QC
Recalibration of Accounts
No. of Transactions/Month
%